Terms of Use

Last updated: October 26th, 2026

1. Purpose

BePaid SA, Rue des Jordils 40, 1025 St-Sulpice (“BePaid”), operates the bepaid.ch website and the BePaid application (the “Service”). The Service helps businesses, self-employed people and individuals established in Switzerland run their financial administration: invoices, quotes and reminders, reading of receipts and bank statements, reconciliations, VAT, payment files, accounting exports and archives. It also lets a fiduciary manage its clients in a dedicated space.

These terms apply to any use of the Service. By creating an account, you accept them, together with the privacy policy. If you act for a business, you confirm that you have the power to bind it.

BePaid provides a tool. It does not keep your accounts for you, does not give accounting, tax or legal advice and does not replace your fiduciary.

2. Access and account

The Service is reserved for adults with legal capacity who are established in Switzerland or use it for a business established there. BePaid may refuse a registration or restrict access from abroad.

To create an account, you provide your name and a valid email address, and you keep this information up to date. You keep your credentials to yourself and are responsible for the actions taken from your account. Report any misuse to us without delay at hello@bepaid.ch.

BePaid may suspend an account that does not comply with these terms, appears compromised or whose use endangers the Service or other users.

3. Organizations and members

A business's data is attached to its organization in BePaid. The person who creates the organization is its administrator: they can invite other people, give them a role and remove their access. The business is responsible for the actions of its members.

The same person can be a member of several organizations, for example their own business and those they manage as a fiduciary.

4. Fiduciary space

A fiduciary can open a fiduciary space to manage its clients. It accesses a client's organization in two ways: by creating it for the client, or with the access code the client generates in its settings and passes on. From then on, the fiduciary sees and processes all the data of that organization in BePaid.

The fiduciary's administrators access all its clients. They give each of their staff, client by client, full access, read-only access or no access. The fiduciary can also invite its client's staff into the client's organization.

The relationship between the fiduciary and its client is governed by their mandate, to which BePaid is not a party. The fiduciary is accountable to its client for its use of the client's data and for the access it gives its staff. To remove its fiduciary's access, the client asks the fiduciary; an administrator of the client's organization can also obtain it by writing to hello@bepaid.ch.

The organization and its data remain the client's: ending a fiduciary's access does not delete them.

5. Documents, artificial intelligence and checking

BePaid reads receipts, bank statements and received emails with artificial intelligence models, then proposes data, entries, accounts and reconciliations. These proposals may be wrong or incomplete. You check them before validating them, exporting your accounts, filing a VAT return or paying an invoice.

VAT calculations, accounting exports and payment files rely on the data and settings entered in BePaid. You, or your fiduciary, are responsible for their accuracy and for the returns made to the authorities.

You are also responsible for the content of the invoices, quotes and reminders you issue, and for their compliance with legal requirements.

6. Emails sent and received for you

BePaid sends for you, in your business's name, the invoices, quotes, reminders and messages you entrust to it, including recurring invoices and scheduled reminders. You are responsible for their content and for your right to write to their recipients. BePaid may block abusive sending or sending contrary to these terms.

Your organization has an inbound address: the receipts that arrive there are read and filed in BePaid. An email from an unknown sender waits for your approval before it is processed.

7. Payments and bank files

BePaid is not a bank and executes no payment. It prepares payment files (pain.001) that you check and then send to your bank yourself. It imports the statements you upload (PDF, CAMT.053, MT940) without connecting to your bank.

QR-bills are issued with the bank details you provide; you keep them up to date.

8. Plans, prices and payment

The plans and their prices are shown on the Pricing page and in the application. Prices are in Swiss francs; the page states whether they include VAT.

Free plan. It gives access to the basic features, within the limits shown. Documents and emails produced with the free plan carry the mention “Powered by BePaid”. BePaid may change the free plan; it announces in advance any change that significantly affects you.

Subscription. Monthly or annual, it is paid by card through Stripe or, for an annual subscription and on request, by invoice. It renews automatically for the same period at the current price, unless you cancel it from your account before the end of the period. Cancellation takes effect at the end of the paid period. BePaid announces any price increase before the renewal concerned.

Fiduciary plan. The fiduciary pays a subscription per managed client, monthly or annual, by card or by invoice, after any trial period. A client added during a period is billed pro rata. An archived client frees its place, which another client can take until the end of the period, without refund. The fiduciary can also take over a client's subscription; the subscription that client was paying itself then ends at the end of its current period.

Payment. An invoice is payable within the period it states. Amounts paid are not refunded, in whole or pro rata, except in case of fault by BePaid or under mandatory law. If a payment fails or remains unpaid, BePaid may suspend the paid features, or access to the fiduciary space, until payment.

9. Support

Support answers through the application's messaging and by email, as quickly as possible, without a guaranteed response time. It helps you use the Service; it does not provide accounting, tax or legal advice.

10. Rules of use

You undertake not to:

  • use the Service for unlawful purposes, in particular to produce false documents, commit fraud or launder money;
  • upload documents or data without the right to do so, or infringe the rights of third parties;
  • send unsolicited bulk messages from BePaid;
  • extract data from the Service by automated means (robots, scraping) or overload its interfaces without BePaid's written consent;
  • circumvent security, access or limitation measures, or introduce malicious software;
  • resell access to the Service, except under the fiduciary plan, or use it to develop a competing service.

BePaid may suspend or close without notice the account of anyone who breaks these rules.

11. Your data and its processing on your behalf

The data and documents you record in BePaid remain yours. You grant BePaid the right to host, process and transmit them to the extent needed to provide the Service, check its quality and secure it.

You also authorize BePaid to derive from this data anonymous, aggregated statistics that identify neither a person nor a business, and to use, publish or pass them on, including for a fee.

For the personal data they contain (your customers, suppliers and staff), your business is the controller and BePaid acts on its behalf. As such, BePaid:

  • processes this data only to provide the Service and compile these anonymous statistics, on your instructions as they result from your use of the Service and from these terms;
  • keeps it confidential, including within its team, and protects it with appropriate technical and organizational measures;
  • uses the providers listed in the privacy policy, binds them to equivalent obligations, and informs you of changes by updating that list;
  • helps you answer requests from the people concerned and informs you without delay of a security breach affecting this data;
  • deletes this data at the end of the contract, on request and after giving you time to export it, subject to legal retention obligations.

You confirm that you have the right to process this data and to entrust it to BePaid. This section serves as the data processing agreement within the meaning of the FADP and the GDPR. A business that needs a separate agreement can request one at hello@bepaid.ch.

12. Intellectual property

The website, the application, their texts, logos and code belong to BePaid SA or its licensors. For the duration of the contract, BePaid grants you the non-exclusive, non-transferable right to use the Service for the needs of your business or activity. The BePaid name and logo may not be reproduced without BePaid's prior written consent.

BePaid may freely use, without compensation, the suggestions you make to it.

13. Availability and liability

BePaid provides the Service as is and as available. The Service may be interrupted for maintenance or in case of failure, and its features may change. BePaid guarantees neither its permanent availability nor the accuracy of the proposals made by artificial intelligence.

To the extent permitted by law, BePaid excludes its liability for indirect or consequential damage, in particular loss of profit, loss of data and the consequences of incorrect data, an incorrect entry or an incorrect return that you did not check. Its liability is further limited to the amount you paid it in the twelve months preceding the damage. These limits do not apply in case of intent or gross negligence, nor in the other cases where the law prohibits limiting liability.

BePaid backs up its data regularly, without guaranteeing a complete restoration. The law requires you to keep your accounting records for ten years: keep a copy, for example with the accounting archive BePaid lets you download.

14. End of the contract and deletion of data

You can terminate at any time: stop your subscription from your account, then ask for the deletion of your account or organization at hello@bepaid.ch. Amounts already paid are not refunded.

BePaid may terminate with 30 days' notice, or without notice in case of breach of these terms, abuse or fraud. If it discontinues the Service, it notifies you at least 30 days in advance and refunds the unused part of subscriptions paid in advance.

Before the end of the contract, export your data (accounting exports, archive). BePaid then deletes it as set out in the privacy policy, except what the law requires it to keep.

15. Personal data

The privacy policy describes the data BePaid processes and your rights. It forms part of these terms.

16. Changes

BePaid may change these terms. The version in force is the one published on this page, with its update date. In case of a significant change, BePaid informs you by email or by a notice in the application. If you continue to use the Service after a new version is published, you accept it; otherwise, you can terminate.

17. Applicable law and place of jurisdiction

These terms are governed by Swiss law, excluding the United Nations Convention on Contracts for the International Sale of Goods. The place of jurisdiction is the registered office of BePaid SA, in St-Sulpice, in the canton of Vaud. Mandatory places of jurisdiction are reserved, in particular a consumer's place of residence.

18. Final provisions

If a clause is void, the others remain valid, and the void clause is replaced by the one that comes closest to it. BePaid may transfer this contract to a company that takes over the Service. You may not transfer your account without BePaid's consent.

For any question: hello@bepaid.ch, the contact page or BePaid SA, Rue des Jordils 40, 1025 St-Sulpice, Switzerland.